Terms of Service and Acceptable Use

These Terms of Service govern the use of the EduComply platform and associated services. By accessing or using EduComply, organisations agree to comply with these terms.

EduComply provides a cloud based compliance management platform designed to support schools and multi academy trusts in managing statutory health and safety documentation and related operational records.

These terms apply to organisations and authorised users who access or use the EduComply platform.

EduComply grants authorised users access to the platform for the purpose of managing compliance documentation, records, and related operational data.

Use of the platform must comply with all applicable laws and regulations. Customer organisations are responsible for ensuring that their use of the platform is appropriate for their operational and regulatory requirements.

EduComply may update or modify the service periodically in order to improve functionality, security, or performance.

Customer organisations are responsible for managing access to their EduComply account.

This includes:

• •ensuring that only authorised users are granted access to the platform
• •maintaining the confidentiality of user login credentials
• •ensuring that user accounts are updated or removed when no longer required

Users must not share account credentials or allow unauthorised access to the system.

Users must use the EduComply platform in a responsible and lawful manner.

The following activities are not permitted:

• •attempting to gain unauthorised access to systems or data
• •attempting to disrupt or interfere with the operation of the platform
• •uploading malicious software or harmful content
• •using the platform for unlawful activities
• •attempting to reverse engineer or exploit platform functionality

EduComply reserves the right to suspend or restrict access where misuse of the platform is identified.

Customer organisations retain ownership of the data they upload or store within the EduComply platform.

EduComply processes customer data solely for the purpose of providing the service.

Data protection responsibilities are governed by the EduComply Data Processing Agreement where applicable.

Customers are responsible for ensuring that the data they upload to the platform is appropriate for the intended purpose.

EduComply aims to maintain reliable access to the platform but does not guarantee uninterrupted availability.

Scheduled maintenance, system updates, or infrastructure issues may occasionally affect availability.

EduComply will make reasonable efforts to minimise service disruption.

EduComply implements security measures designed to protect platform infrastructure and customer data. These measures include access controls, encryption, monitoring, and managed cloud infrastructure services.

Users must follow good security practices when using the platform, including protecting login credentials and reporting suspected security issues.

EduComply provides the platform as a software service designed to assist organisations in managing compliance information.

While reasonable efforts are made to ensure accuracy and reliability, EduComply does not guarantee that the platform will be free from errors or interruptions.

EduComply is not responsible for decisions made by organisations based on data stored within the platform.

Customer organisations may cease using the EduComply platform at any time.

EduComply may suspend or terminate access where there is evidence of misuse, security risks, or breach of these terms.

Upon termination of service, customer data may be deleted in accordance with the EduComply Data Retention Policy.

EduComply may update these Terms of Service periodically to reflect changes in the platform or legal requirements.

Updated versions of the terms will be made available through the EduComply website or platform.

Continued use of the service after updates constitutes acceptance of the revised terms.

For questions relating to these Terms of Service, please contact: